Questions

Creating their character and seeing today's free reading costs nothing. If you would like their year, these are the available formats:

• Pet page: £9Their page and a card to print at home.
• Posted card: £19A card with your message, posted to them.Includes their pet page and UK postage.
• Book: £39Their year as an A5 book, delivered.Includes their pet page and UK tracked delivery.

One payment. No subscription.

Yes, for a dog or cat. You will need the recipient's name (up to 60 characters), their email address and your dedication. Memorial gifts are not available.

Send the invitation straight away or choose a day before the reading year starts. The recipient receives an email invitation and confirms their email address to open it. As the buyer, you see payment and invitation status, never what the recipient reads or does.

A gift does not move the reading year: it still starts on the first of the month after purchase, using Europe/London time. The exact dates are shown before payment.

A message is required for Posted card and all gifts, otherwise it is optional. You have up to 280 characters. A few words will do nicely.

The dedication appears on the first page of the Year Page and on page 2 of the PDF and the printed book, depending on the format you choose.

Personalised goods and digital supply have their own rules, and your statutory rights are unaffected. Our full terms will be published on the seller details page.

If you have a question about your order, contact hello@starpaws.co.

We print and post it by hand, with your message. UK postage is included. We collect the posting address at checkout.

Scheduling a gift sets the email invitation date, not the card's arrival date.

The book is an A5, 176-page softcover, made to order. UK delivery with tracking is included. At launch, delivery is available to UK addresses only.

Your pet page and downloadable PDF are included too.

We cannot promise arrival for a particular day yet. If an occasion depends on that date, please do not rely on the book arriving in time.

For questions about delivery, contact hello@starpaws.co.

The reading year starts on the first of the month after purchase, using Europe/London time, and runs for one year: 365 or 366 days. The exact dates are shown before payment.

For example, a purchase on 18 November starts on 1 December. Making it a gift does not change the start date.

Access runs for the dates of the reading year, then ends. During that year, the private page includes a daily entry, an archive and a sky collection.

A PDF you have downloaded stays with you. Download it during your access period if you would like to keep the reading.

An exact date is not required. You can give an exact birthday, a month and rough year, another day such as the day they came home, or choose that you have no idea.

An alternative day is labelled “celebrating as”, not presented as a birth date. We do not ask for a birth time, so there is no rising sign or houses.

Yes, dogs and cats only for now. Other household management teams will have to wait.

You tell us their name, habits and birthday or best starting point. Their character is shaped by look details you choose or a suggestion from an optional photo, which you can adjust. It is a playful illustration, not a realistic portrait.

For your own pet, you can also add a favourite spot, something that gets their attention and what they do next, and a quirk. Each optional answer allows up to 70 characters. Phone numbers, email addresses and web links are removed.

All three cover styles are included at no extra cost: Starry Companion, Sticker Club and Cosmic Royalty. Each shows your pet's own name and character.

The Sun and Moon positions are computed for each day. The readings are playful astrology for pet people, not predictions. The sky is calculated; your pet remains under no obligation to cooperate.

This is entertainment, never pet-care, medical or behaviour advice. Without a birth time, there is no rising sign or houses.

Yes. The readings are written by AI and checked automatically against the computed sky, for length and for repeated wording. They are not individually read by a person.

Those checks do not turn the readings into predictions or advice. They remain playful entertainment.

Yes. The Year Page opens through a private link plus email verification, with no password. The gift card's QR code uses the same private link and still requires email verification. It is not indexed by search engines, and private pages have no advertising trackers.

For gifts, the buyer can see payment and invitation status, but cannot see what the recipient reads or does.

A photo is optional. If you provide one, it is used once to suggest the character's look and deleted within 24 hours. You can adjust the suggested look.

The character is a playful illustration, not a realistic portrait. You can choose look details without providing a photo.

Email is used only for sign-in, gift delivery and service messages, not marketing. You will need access to your email address to verify it and open a private page.

StarPaws is sold by Holographic House Ltd, company number 16322307.

For help or questions, email hello@starpaws.co.